PICK UP POLICY

At Royal Prints Electronics and Machinery Limited, we understand the importance of convenience and flexibility when it comes to receiving your purchases. That's why we offer a convenient pick-up option for our customers.

Our pick-up policy allows you to collect your items directly from our store, saving you time and ensuring a seamless shopping experience. Here's everything you need to know about our pick-up process:

Eligibility

Our pick-up option is available for all customers who reside within a 50-mile radius of us. If you are located outside this radius, we recommend choosing our reliable shipping service for a hassle-free delivery.

How It Works

When placing your order, simply select the pick-up option at checkout. Once your order is confirmed, our team will prepare your items for collection.

Once your items are ready, you will receive an email notification with detailed instructions on how to schedule a pick-up appointment. Please note that appointments are necessary to ensure a smooth and efficient process.

Pick-Up Location

Our store is conveniently located online, however collection can be made at independence square. When you arrive for your pick-up appointment, please proceed to contact our customer service team, where our friendly staff will assist you.

Identification and Authorization

For security purposes, we require customers to present a valid government-issued ID before pickup and the order confirmation email and ID at the time of pick-up. This ensures that only authorized individuals can collect the items and the safety of staff.

Timely Pick-Up

We kindly request that you arrive at the scheduled pick-up appointment on time. If you are unable to make it promptly at specified time , please notify us in advance so that we can reschedule your appointment and accommodate other customers. Failure to show at designated time will result in us automatically rescheduling if you are 10 minutes late.

Return and Exchange

If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Our team will be happy to assist you with any concerns or issues you may have.

Thank you for choosing Royal Prints Electronics and Machinery Limited. We strive to provide the best shopping experience for our customers, and our pick-up option is just one of the ways we make it convenient for you to get your hands on our high-quality electronics and machinery.