At Royal Prints Electronics and Machinery Limited we understand that circumstances may arise where you need to cancel your order. We strive to provide a seamless shopping experience and offer a clear and fair order cancellation policy to accommodate our customers' needs.

1. Cancellation Timeframe: You may cancel your order within 24 hours of placing it. After this timeframe, we cannot guarantee that your cancellation request will be processed.

2. How to Cancel: To cancel your order, please contact our customer support team via email or phone. Provide them with your order details, including the order number, and they will assist you in canceling your order.

3. Refund Process: If your cancellation request is approved within the specified timeframe, we will initiate a refund to your original payment method. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or payment provider.

4. Customized or Personalized Items: Please be aware that if your order includes customized or personalized items, the cancellation policy may vary. Due to the nature of these products, we may not be able to cancel your order once production has begun. In such cases, our customer support team will provide you with alternative options.

5. Communication: We value clear and timely communication with our customers. If you have any concerns or questions regarding your order cancellation, please reach out to our customer support team. They are here to assist you and provide any necessary information.

6. Exceptions: In certain situations, we may need to cancel an order on our end due to unforeseen circumstances, such as product unavailability or technical issues. If this occurs, we will notify you promptly and provide alternative solutions or a full refund.

7. Policy Updates: Our order cancellation policy is subject to change without prior notice. We recommend reviewing this page periodically to stay informed about any updates or modifications.

At Royal Prints Electronics and Machinery Limited , we strive to provide excellent customer service and ensure your satisfaction. If you have any further questions or need assistance with your order cancellation, please do not hesitate to contact our customer support team.